Education

As a legally operating independent service provider, Horus Mobile Mechanic Auto Repairs reserves the right to establish service terms that protect both the customer's time and our resources. Under U.S. contract law, specifically within the framework of the Uniform Commercial Code (UCC) and local state commerce regulations, we are entitled to:
1. Require pre-payment as a condition of service,
2. Refuse or cancel service if payment is not received,
3. Set non-negotiable payment terms for labor based on our operational structure.
This aligns with standard practices across skilled trades industries, such as mobile healthcare, locksmiths, tow truck operators, and in-home appliance repair services.
Mobile services are fundamentally different from brick-and-mortar shops. Each job involves:
Travel time and gas expenses
Loss of alternative bookings for the same time window
Labor time that cannot be recovered if the client cancels last minute
Upfront scheduling risk
We are not selling a retail product—we're offering skilled, time-bound labor. Once scheduled, that labor slot is reserved exclusively for you, and our technician prepares tools, time, and logistics around it.
• 60% labor due to book the visit
• 40% balance paid immediately upon job completion
Without a labor deposit:
No technician is booked
No calendar slot is held
We move to the next prepaid customer
This is not personal—this is policy. Just like your barber doesn’t start cutting before you sit down, we don’t dispatch without commitment.
Courts across multiple jurisdictions (e.g., North Carolina Supreme Court rulings on service contracts) support a vendor’s right to collect non-refundable deposits if the customer is informed clearly beforehand and labor is reserved in advance. We maintain full transparency of our terms via website, message, and booking confirmation.
We welcome:
Clear communicators
Serious clients who value their car and our time
Clients who understand the nature of mobile labor service
We respectfully decline:
Customers who request “just come look at it”
Clients who delay, ghost, or cancel without courtesy
Bargain-hunters who disregard our structure
Your pre-payment:
Locks your job into our calendar
Helps our tech prepare tools and time
Protects against last-minute no-shows
Ensures you are prioritized ahead of non-committed leads
We do not work for free. We do not gamble on client follow-through. We only serve serious customers who understand that time is value.
When you book with Horus Mobile Mechanic, you're working with a licensed, mobile professional technician, not a side hustle. Respect, clarity, and prepayment keep this system fair and reliable for all.
We come to you. We get it done. We keep it professional.
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